Returns

We hope that you love everything that you order, but if you are unhappy with any of the products that you receive, you may return them within 30 days for a refund for item value. Products must be less than 50% consumed. Shipping fees are nonrefundable. If an entire order containing a free gift with purchase is returned without the gift, then the retail value of the gift will be removed from the total return value. For example, if you place a $150 order and get a free gift added on with a value of $20. If you return the entire order except for the gift, $20 will be deducted from your return value.

Refunds will be made to the original form of payment. Refunds may take 5-10 business days to post, depending on your bank's policies.

The following products are non-refundable: sample sets, gift certificates, refill products (ie, HOP+ Moisturizer Refill), gifts purchased with rewards points, DermaDisc, MyoLift TriWave, Le Mieux Ionized Oxygen Infuser, Time Master Pro, Millbody Ceramic Gua Sha tools, Skin Wand Pro, SEEN Haircare Liters, AOS Luxe Toner Pads, AOS Luxe Eco Towels, AOS Luxe Cloths, AOS Tassi, AOS CryoSpoon, AOS CryoGlobe, Silken Wipes Toner Pads, and MTS Microneedle Roller.