NeoGenesis Cleanser Balance and Refresh 30 mL in a white pump bottle with chrome silver collar and teal bubble icon label on a light gray background
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NeoGenesis Cleanser

Sulfate-free, pH-balanced gel cleanser that removes makeup and oil while protecting your moisture barrier.
Regular price $20.00 $16.00 20% off
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4.8
Rated 4.8 out of 5 stars
132 Reviews
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    • NeoGenesis Cleanser is a sulfate-free gel cleanser that removes makeup, daily buildup, and excess oil while keeping your skin's moisture barrier fully intact. Built on a pH-balanced, non-stripping formula, it pairs gentle surfactants with natural hydrators and skin-calming ingredients so your skin feels clean and comfortable, never tight or dry. A light, natural grapefruit scent makes every wash feel fresh.

      Key Benefits

      Thorough Cleanse Without the Tight, Stripped Feeling Cocamidopropyl betaine, a mild coconut-derived surfactant, lifts away dirt, oil, and makeup without disrupting your skin's natural lipid barrier the way sulfate-based cleansers can.

      Locks in Moisture While You Cleanse Glycerin and propanediol draw water into the outer layers of skin during cleansing, so you rinse off with hydration still in place rather than washed down the drain.

      Calms and Repairs Sensitive or Irritated Skin Panthenol (provitamin B5) soothes redness and supports the skin's healing process, making this cleanser comfortable enough for post-procedure, reactive, or oncology skin care routines.

      Supports Better Absorption of Your Next Steps A pH-balanced rinse leaves the acid mantle undisturbed, which means serums, treatments, and moisturizers applied afterward can absorb more efficiently.

      Gentle Exfoliation for a Smoother Texture A low level of lactic acid provides mild exfoliating activity at the surface, helping to refine texture and promote a more even skin tone over time.

    NeoGenesis Cleanser is a sulfate-free gel cleanser that removes makeup, daily buildup, and excess oil while keeping your skin's moisture barrier fully intact. Built on a pH-balanced, non-stripping formula, it pairs gentle surfactants with natural hydrators and skin-calming ingredients so your skin feels clean and comfortable, never tight or dry. A light, natural grapefruit scent makes every wash feel fresh.

    Key Benefits

    Thorough Cleanse Without the Tight, Stripped Feeling Cocamidopropyl betaine, a mild coconut-derived surfactant, lifts away dirt, oil, and makeup without disrupting your skin's natural lipid barrier the way sulfate-based cleansers can.

    Locks in Moisture While You Cleanse Glycerin and propanediol draw water into the outer layers of skin during cleansing, so you rinse off with hydration still in place rather than washed down the drain.

    Calms and Repairs Sensitive or Irritated Skin Panthenol (provitamin B5) soothes redness and supports the skin's healing process, making this cleanser comfortable enough for post-procedure, reactive, or oncology skin care routines.

    Supports Better Absorption of Your Next Steps A pH-balanced rinse leaves the acid mantle undisturbed, which means serums, treatments, and moisturizers applied afterward can absorb more efficiently.

    Gentle Exfoliation for a Smoother Texture A low level of lactic acid provides mild exfoliating activity at the surface, helping to refine texture and promote a more even skin tone over time.

    NeoGenesis Cleanser

    4.8
    Rated 4.8 out of 5 stars
    Based on 132 reviews
    Total 5 star reviews: 115 Total 4 star reviews: 14 Total 3 star reviews: 3 Total 2 star reviews: 0 Total 1 star reviews: 0
    Reviews Summary
    Customers say this cleanser is remarkably gentle on their skin. Many reviews mention its effectiveness without causing dryness, noting their face feels clean and soft after use. While some note it doesn't create much lather, most appreciate its light citrus scent and gel-like consistency. Reviews indicate it works well for daily cleansing and makeup removal. Those with sensitive skin particularly praise its mild nature, though a few mention wanting more cleansing power.
    Customers Talked About
    132 reviews
    • SZ
      Stefanie Z.
      Verified Buyer
      Reviewing
      NeoGenesis Cleanser
      I recommend this product
      How old are you? 50-65
      What is your skin type? Normal
      What is your skin tone? Medium
      What are your skin concerns? Sun Damage
      Rated 4 out of 5 stars
      2 hours ago
      Cleanser

      I like this cleanser and my skin feels clean and moisturized after every use.

    • PK
      Phyllis K.
      Verified Buyer
      Reviewing
      NeoGenesis Cleanser
      I recommend this product
      How old are you? 50-65
      What is your skin type? Normal
      What is your skin tone? Medium
      What are your skin concerns? Ageing, Sensitivity, Wrinkles, Redness
      Rated 5 out of 5 stars
      1 month ago
      Very gentle

      This cleanser is gentle & non irritating.

      I use it am & pm and my skin is sensitive.

    • SB
      Sarah B.
      Verified Buyer
      Reviewing
      NeoGenesis Cleanser
      I recommend this product
      How old are you? 30-39
      What is your skin type? Combination
      What is your skin tone? Fair
      What are your skin concerns? Acne, Sensitivity, Blemish-prone, Pigmentation, Dryness
      Rated 4 out of 5 stars
      2 months ago
      Great product!

      I originally received a sample of this in one of my orders, then liked it so much that I bought the small bottle, and then when that was running low, still liked it so much that I bought the full-size. I have combination skin, and so many cleansers I've tried have made my skin feel tight and dry. This one makes me feel clean but is gentle enough that it doesn't strip away the moisture. I do feel like it's helped my skin!

    • MM
      Maria M.
      Verified Buyer
      Reviewing
      NeoGenesis Cleanser
      I recommend this product
      How old are you? 40-49
      What is your skin type? Oily
      What is your skin tone? Fair
      What are your skin concerns? Blemish-prone, Redness, Ageing, Oiliness, Sensitivity
      Rated 5 out of 5 stars
      4 months ago
      Great cleanser

      I have been really liking this cleanser. It's great for my oily skin, but gently for my very sensitive, roseacea prone skin .

    • RL
      Renee L.
      Verified Buyer
      Reviewing
      NeoGenesis Cleanser
      I recommend this product
      How old are you? 50-65
      What is your skin type? Normal
      What is your skin tone? Medium
      What are your skin concerns? Ageing
      Rated 4 out of 5 stars
      5 months ago
      Nice cleanser!

      I used a sample I’d received in a previous order and really liked it. I bought a small travel size for on the go so I haven’t used it again. Just know I’ll like it!